Virtual operations for small and midsize practices
Stop running the whole back office yourself.
If you are the receptionist, the administrator, the care coordinator, the biller, the RCM manager, and the auditor — and you are still running payroll and checking whether the work got done — that is the job we take.
Front desk receptionist
Administrator
Care coordinator
Biller
RCM manager
Auditor
Payroll and employee files
Let the person at the desk greet patients. We put a specialist on each seat behind them, inside the EMR you already use.
HIPAA-certified virtual operations managers · Patient data security training · A signed BAA before any chart is opened
Physical therapy · Occupational therapy · Speech therapy · Chiropractic · Dental · Podiatry · Ortho and small medical
Specialists
A named person for each seat, not one assistant asked to do all of them
A consult, then the seats you name
01
Free consultation.
Thirty minutes on the seats you are still filling: the desk, authorizations, credentialing, billing, aging, and employee files. You leave knowing which work can leave the treatment room.
02
Seamless integration.
We work inside the EMR, payer portals, and time records you already use. Your team is not asked to learn a new platform on day one.
03
Ongoing optimization.
Weekly follow-up on authorizations, claims, and files, then an aging report and a collection picture. The engagement is a standing back office, not a one-time cleanup.
Who it is for
Small and midsize outpatient practices, not hospital departments
Physical Therapy
PT clinics live and die by completed plans of care. Practice management, prior authorization, credentialing, billing, aging, and employee files sit with us so therapists treat instead of administer.
Occupational Therapy
OT practices juggle evaluations, authorizations, and mixed payer rules. Prior auth, chart completeness, credentialing, and aging sit with us so a delayed authorization does not become an empty chair.
Speech Therapy
SLP caseloads often mix pediatrics, schools, and private pay. We keep essential records, documentation, and billing current across settings.
Multi-Specialty Clinics
When therapy and dental, or more than one specialty, share a front desk, one missed handoff multiplies. We run one operations layer across files, panels, and collections.
Chiropractic
Visit-based clinics with a thin front office. The same specialists: practice management, prior authorization, credentialing, billing, aging reports, and employee files.
Dental
Solo dentists and small groups still run eligibility, pre-authorization for major treatment, claims, aging, and license dates from the front desk. We take those seats so the operatory stays the operatory.
Podiatry
Small groups, Medicare-heavy files, and specialized documentation rules. We run the billing cycle and the claim so the DPM stays in clinic.
Ortho and small medical offices
Independent orthopedic and medical offices that still run operations from the owner’s desk. Specialists for the back office — not a hospital department, and not one general assistant for every seat.